Policies
Our policies, in plain terms.
Straight-talking documents that cover how we operate, what you can expect from us, and what we expect from you.
Privacy Policy
How we collect, use and protect the information you share with us. Read
Returns Policy
Timelines and process for returns, exchanges and refunds on your orders. Read
Terms And Conditions
The terms that govern your use of Surgimedex and any purchase you make. Read
Shipping Policy
Delivery times, carriers and tracking for orders shipped across India. Read
Kyc-Mandatory Know Your Customer Requirements
Documentation we may request and why, per Indian regulatory requirements. Read
Pricing Policy
How prices are set, when they change, and how GST is applied to your order. Read